KYC Support

Know Your Customer – Secure. Compliant. Trusted.

At CoinBrokerage, your security and trust are our top priorities. As part of our compliance-first approach, all clients must complete KYC (Know Your Customer) verification before placing orders. This process ensures we meet global anti-money laundering (AML) standards and helps us protect you—and the broader financial ecosystem—from fraud and illicit activity.


🔍 What is KYC?

KYC stands for Know Your Customer. It is a mandatory identity verification process that helps us:

  • Confirm who our clients are
  • Prevent financial crime, fraud, and identity theft
  • Comply with international AML and regulatory obligations
  • Deliver clean, safe Bitcoin to verified wallets only

🔐 How We Use Your Information

Your privacy matters. All data submitted as part of the KYC process is:

  • Encrypted and stored securely
  • Reviewed by compliance officers only
  • Never shared or sold
  • Used exclusively for identity verification and transaction screening

We follow strict data protection protocols in line with global best practices.


🧾 What You’ll Need to Provide

To complete your KYC verification, you’ll need to fill out a few personal details and upload the following documents:

✅ Government-issued photo ID
✅ Proof of address (utility bill, bank statement, or phone bill – dated within the last 3 months)
✅ A selfie holding your ID and a handwritten note that says:
“CoinBrokerage.io – [Today’s Date]”

We’ll also ask for basic information like your name, address, contact number, and crypto wallet address.


🧭 How to Complete KYC

  1. Create an Account
    Register on CoinBrokerage and log in to your dashboard.
  2. Go to Your Profile
    Navigate to the “KYC Verification” section.
  3. Complete the Form
    Fill out your personal and contact information.
  4. Upload Your Documents
    Use our secure form to upload your ID, proof of address, and verification selfie.
  5. Submit for Review
    Once submitted, our compliance team will review your application.
  6. Get Approved
    You’ll receive an email once your account is approved. After approval, you can start placing orders immediately.

⏱️ How Long Does It Take?

KYC approvals typically take less than 24 hours (during business hours). In most cases, you’ll be verified the same day.


Need Help?

If you have any questions or issues during the KYC process, don’t hesitate to contact us:

📧 info@complychainsolutions.com


Thank you for helping us keep the crypto space safe, secure, and compliant.